RESPONSIBLE GAMING & RSA

RESPONSIBLE GAMING POLICY

Bankstown Sports takes the issue of responsible gaming very seriously and is continually looking for ways to ensure members and guests are safe, supported, and remain within their limits.

We have a wide range of responsible gaming practices across all six venues, including Multi-Venue Self-Exclusion, Voluntary Pre-Commitment, access to counselling and support services, welfare check procedures and comprehensive staff training.

GAMBLING SELF-EXCLUSION

Bankstown Sports offers Gambling Self-Exclusion assistance. If you need assistance with any gambling problem please call  02 9639 2100 to speak to the Operational Support Managers or Venue Managers for assistance. 

Help is close at hand
GambleAware
gambleaware.nsw.gov.au
1800 858 858

VOLUNTARY PRE-COMMITMENT

Bankstown Sports takes problem gambling seriously and has always been proactive in this regard, promoting Gambling Help services throughout the club and online. 

Voluntary pre-commitment allows individuals to gamble within their means. If they are concerned about their gambling, they can set a limit for themselves on their member card before they play the gaming machines. Once the pre-determined limit is reached, the player will be alerted by the player console and a message sent to the manager who will attend to the machine to determine the necessary action required.

The scheme gives the player the ability to keep track of their daily, weekly and monthly gaming spend and there are options available, such as: exclusion from gaming promotions for 24 hours once a pre-set limit has been reached; cooling off periods for increasing limits and real-time implementation of reduced limits at the player’s request.

To participate in voluntary pre-commitment, please see one of our Operational Support Managers or Venue Managers and they will assist.

If you want to talk to someone who can help with information, counselling and referral, call Gambling Help 1800 858 858. Gambling Help Line counsellors are available at any time, 24 hours a day.


PLAYER ACTIVITY STATEMENTS

Bankstown Sports members have access to player activity statements. Members can obtain a record of their gaming activity if their membership card has been inserted during game play.

To access a player activity statement, ask our friendly staff or email responsiblegaming@bankstownsports.com

RESPONSIBLE SERVICE OF ALCOHOL (RSA)

Responsible Service of Alcohol (RSA) helps control the negative impact that alcohol has on our community. RSA has been part of the NSW Liquor Laws for more than 100 years.

RSA currently deals with:

Minor accessing restricted areas

Alcohol-related violence and crime

Drunk and disorderly patrons

Noise disturbance

To comply with RSA laws, licensees and venue staff must:​

Recognise the signs of impending intoxication

Not serve anyone who shows these signs

Not serve anyone who arrives already intoxicated

Understand the principles of ‘standard drinks’ and drink driving levels

Discourage patrons from actions that can harm themselves or others

Understand the impact of alcohol on our community


Help is close at hand
GambleAware
gambleaware.nsw.gov.au
1800 858 858
Copyright © 2020 Bankstown Sports Club.
All Rights Reserved.

LOCATION


11 Renown Road,
Baulkham Hills NSW 2153
 

T: 02 9639 2100

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